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Data Privacy Policy

Our Commitment to Your Privacy

At KUS, we prioritize the protection of your personal information. We are fully committed to adhering to all federal and provincial Canadian data privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA), and applicable provincial laws such as Alberta and British Columbia’s Personal Information Protection Act (PIPA), and Quebec’s Act Respecting the Protection of Personal Information in the Private Sector.

What Personal Data We Collect

We collect only the personal information necessary for booking and managing appointments. This may include your name, address, contact details, and other relevant details related to your services.

How We Use Your Data

Your personal information is used to facilitate your appointments, provide you with updates, and ensure that we deliver the services you require. We do not collect or use your data for any other purposes unless we have obtained your explicit consent.

Your Consent

By providing your personal information, you consent to KUS using this data for the purposes stated in this policy. We obtain your consent before collecting, using, or disclosing your personal information, in compliance with Canadian privacy laws. You may withdraw your consent at any time by contacting us.

Protecting Your Information

KUS implements strict security measures to safeguard your personal data from unauthorized access, theft, or loss. Our technical and organizational measures meet or exceed the legal requirements under PIPEDA and other applicable privacy laws.

Sharing of Information

We do not share your personal data with third parties unless required by law or necessary for providing services, such as scheduling an appointment or handling inquiries. Any third-party service providers we engage are required to comply with Canadian privacy laws and maintain the confidentiality of your personal data.

Your Rights to Access and Control Your Data

You have the right to access any personal information we hold about you. You may also request corrections to any inaccurate information or ask that your data be deleted. To exercise these rights, please contact us at privacy@kti-utilityservices.com.

Compliance with Canadian Data Privacy Laws

We take every measure to ensure full compliance with Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA), as well as provincial laws such as:

We continuously monitor changes in privacy regulations, including future updates such as the proposed Consumer Privacy Protection Act (CPPA) under Bill C-27, to ensure we adhere to the latest standards.

Retention of Data

KUS retains your personal data only for as long as necessary to fulfill the purposes for which it was collected or as required by law. Once it is no longer needed, we securely destroy or anonymize your data.

Changes to Our Privacy Policy

We may update this privacy policy periodically to reflect changes in our practices or the legal landscape. Any changes will be posted on this page, and we encourage you to review this policy from time to time.

Contact Us

If you have any questions about this privacy policy or how your personal information is handled, please contact us at privacy@kti-utilityservices.com.

To book by phone or for further assistance, please contact our Customer Service Department at 1-833-543-8807.